Index
Upcoming First State Bank & Trust University Classes
Traveling Historical Currency Exhibit
October 27th - November 21st
Monday-Friday from 9 a.m. - 4 p.m.
Saturday from 9 a.m. - 12 p.m.
First State Bank & Trust Co., 1005 E. 23rd St., Fremont
This traveling exhibit, featuring the history of U.S. currency, is on loan from the Federal Reserve Bank of Kansas City. Be sure to stop by and take a look.
Thirty minute presentations can also be arranged for interested groups with lessons developed to suit the intended audience. This is ideal for preschool and elementary school classes and groups (i.e. Girl and Boy Scout troops, home school field trips, 4-H groups, etc). Contact Cindy Slykhuis, 753-4214 or cslykhuis@firststatebankandtrust.com, to set up your tour.
Digital Photography
Monday, December 8th - 7-9 p.m.
First State Bank & Trust Co. Education Center
Presented by Dave Coover, AIM Institute - Omaha
Cameras that use 35mm film are now a mere memory. This session begins by describing the very best features to look for when purchasing a digital camera. We will also discuss how to take great digital pictures by adjusting your camera's settings, how to choose a photofinishing service, and how to upload your photos to free websites to share your pictures with friends and family.
Reservations are due by December 4th.
Effective Performance Reviews
Tuesday, December 9th - 1-2 p.m.
First State Bank & Trust Co. Education Center
Live Audio Conference presented by Skillpath
Here’s a one-hour session focused on how to give performance reviews the attention and careful planning they deserve. You’ll learn how to predict an employee’s reactions and be prepared to defend your position, gather necessary supporting facts before the meeting, be honest and matter-of-fact when discussing weaknesses, successfully handle awkward and uncomfortable situations and more. Enroll in this seminar and gain a step-by-step process for preparing for and conducting performance reviews that spur employees on to greater performance.
Reservations are due by December 5th.
Customer Service the Disney Way
Tuesday, December 16th - 1-2:30 p.m.
First State Bank & Trust Co. Education Center
Live Audio Conference presented by Rockhurst Audio Conference Series; Presented by Bill Capodagli
Attend this one-hour training session and learn Disney’s formula for customer service brilliance. You’ll gain invaluable ideas that your company can immediately implement to amazing effect.
You’ll also learn insider secrets about how Disney requires – and receives – customer-focused behavior from every employee … from top executives to part-time staff. You won’t want to miss that!
When you attend, you will learn:
- Disney’s No.1 unbreakable rule for providing the ultimate customer service
- Identifying the “Moments of Truth” in your organization and ensuring nobody ever misses one again!
- The hidden – and not-so-hidden – costs for your company of even one poor customer service experience
- How to gain complete buy-in for your new customer service vision and values, from everyone up and down the corporate ladder
- 5 keys to creating “magical” moments for your customers
Reservations are due by December 12th.
Have an idea for a class? Something you've always wanted to learn?
Others may share your interest. Please call Cindy Slykhuis at 753-4214 or cslykhuis@firststatebankandtrust.com to let us know. FSB&T is accepting ideas now for Spring classes.
Enhancing, Developing & Growing Entrepreneurs (EDGE)
We would like to offer an EDGE class in the near future. When we have heard from 10 interested businesses, we will schedule a date. Please contact Cindy Slykhuis at 753-4214 or cslykhuis@firststatebankandtrust.com for more information or to express interest.
First State Bank & Trust Company hosts the Fremont Edge (Enhancing, Developing and Growing Entrepreneurs) Program for prospective and existing business owners. The program is designed to encourage the expansion and development of small businesses. Certified instructors help participants critically evaluate their business ideas and guide them step by step in developing a management and marketing plan. Nebraska EDGE courses are structured to fit the nationally recognized NxLevelTM training curriculum.
During an EDGE training course, participants will learn how to:
- Determine if it is feasible to start or expand a business.
- Structure a successful business that aligns with personal ideals and aspirations.
- Research the industry, set pricing and move the product or service to market.
- Develop marketing strategies that effectively reach the customer base.
- Understand the terms used by lenders and legal advisors.
- Efficiently manage operations -- finances/cash flow, legal issues, employees, suppliers, and more.
- Craft a detailed business plan and actively use it as a road map to manage a business.
Each course provides opportunities for one-on-one advice from instructors, as well as a chance to solicit fresh ideas from a group of fellow entrepreneurs. Courses are taught by people with first hand business or consulting experience. Plus, the class will be an excellent opportunity to network with other business people in the community.
This class is open to 15 businesses and runs for 12 class sessions. Each business can send two people. The course cost per business is $400. Please contact Cindy Slykhuis at 753-4214 if you are interested in more information or in enrolling.
You can learn more about the class by visiting http://nebraskaedge.unl.edu.
Testimonials from Past Participants
Miscellaneous Education Tips
Spending Tips
Throughout the year, our bankers teach important money management lessons to the citizens of our community. For those we don't reach with a classroom lesson, we would like to share some resources provided by the American Bankers Association Education Foundation to help you learn more about your personal finances. The following downloadable documents share some Spending Tips.
The Warning Signs of Financial Stress
